Netscape and HP are partnering to deliver high-availability messaging services by integrating HP OpenView Ready technology into the next generation of Netscape messaging server software, code-named Troopers ISP.
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Netscape and Wingra Technologies announced a relationship to provide a complete solution for enterprises migrating from Lotus cc:Mail, Microsoft Mail, Novell GroupWise, Microsoft Exchange, or Lotus Notes/Domino to Netscape Messaging.
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Third-party add-ons fall into the following seven application categories:
| Application |
Description |
Example |
| Voicemail |
Manage voicemail messages in your email in-box. |
Store, retrieve, and distribute (even to mailing lists) voice messages. |
| Fax |
Manage faxes in your email in-box. |
Use the Internet and World Wide Web to send faxes at the same cost as sending email. |
| Paging |
Send an email message to an alphanumeric pager. |
Email a text message to an alphanumeric pager, for example: "Mttg starts at 3:30. 123 Maple, #200. Bill" - all without picking up the phone. Or be alerted automatically to network outages through system-management applications. |
| Messaging integrated solutions |
Messaging solutions built on top of Netscape Messaging Server to provide custom services. |
A customer service mail enabled application that performs intelligent message routing and analysis and provides respones. |
| Messaging gateways |
Integrate multiple vendor messaging systems. |
Many organizations have multiple messaging systems, usually at the
departmental level. Messaging gateways allow for rudimentary text
message transfers between disparate systems. |
| Directory integration/ synchronization |
Synchronize directory services across multiple vendor messaging systems. |
Manage directory information in one place instead of in multiple systems. |
| Management and monitoring
tools |
Efficiently monitor and manage your messaging system. |
Be aware of server performance issues before users start calling. |
The following is a list of companies providing products and services complementary to Netscape's messaging solution.
Voicemail
JFAX Software
JFAX Personal Telecom allows you to get all your faxes and voicemail right in your email in-box and to send faxes from any application to any fax machine with savings up to 80 percent off long-distance rates. The JFAX customer simply clicks on the attached file, and free JFAX Communicator software automatically opens, for viewing or listening to messages. JFAX Fax/Send attaches a document to an email message, which is then sent. Get the message - at the office, at home, on the road, or halfway around the world. For information call 310/966-1800 or send email to info@jfax.com.
TraveLink Communications Server
TraveLink Communications Server, from SphereLink, provides voice, fax, and email message communications over the Internet, an intranet, and a public switched telephone network from any client device (web browser, email client, phone, fax machine, cellular phone, or pager). It accepts voice and fax messages and forwards them to Netscape Messaging Server as MIME attachments to email messages. This allows the user to play voicemail messages and view faxes using either a browser or a POP3/SMTP email client. For information call 408/452-8300 or send email to info@spherelink.com.
Fax
FAXCOM
Biscom's line of fax server products provides the most comprehensive fax communications management solution available for your organization. FAXCOM fax servers can work simultaneously with every computer in your organization, from LANs to mainframes, while satisfying a virtually unlimited range of application requirements. FAXCOM fax servers integrate with mission critical applications such as transaction processing, messaging, and workflow. For information call 800/477-2472 or send email to sales@biscom.com.
FAXmaker for SMTP
FAXmaker for SMTP, from GFI Fax & Voice, is a fax gateway that lets all email users send and receive faxes from within Netscape mail. Because of the integration of fax and email, faxing is transparent to users; they can send faxes just as they send email. The 32-bit fax server software can reside on the mail server or on a separate Windows NT/95 box. A free two-user version is available for download.
JFAX Software
JFAX Personal Telecom allows you to get all your faxes and voicemail right in your email in-box and to send faxes from any application to any fax machine with savings up to 80 percent off long-distance rates. The JFAX customer simply clicks on the attached file, and free JFAX Communicator software automatically opens, for viewing or listening to messages. JFAX Fax/Send attaches a document to an email message, which is then sent. Get the message - at the office, at home, on the road, or halfway around the world. For information call 310/966-1800 or send email to info@jfax.com.
MagicFax
MagicFax, from Clarity Software, is an efficient and cost-effective fax-management application for the World Wide Web. Just as you would use the Internet to send email, MagicFax lets you route all your faxes over the Internet while providing detailed management reports of your usage. Faxes are sent by invoking the Print command in any application, which means that any document that can be printed can be faxed, including word-processing documents, spreadsheets, presentations, graphics, and even HTML pages. MagicFax consists of a set of web server-side plug-ins requiring no special setup like port configuration or security firewall modification. And because MagicFax services are implemented as web server functions, they can be protected by the password security system and use the existing web server accounting system already in place. For information call 415/691-0320, ext. 130, or 800/235-6736, ext. 740, or send email to MF-sales@clarity.com.
TraveLink Communications Server
TraveLink Communications Server, from SphereLink, provides voice, fax, and email message communications over the Internet, an intranet, and a public switched telephone network from any client device (web browser, email client, phone, fax machine, cellular phone, or pager). TraveLink Server accepts voice and fax messages and forwards them to Netscape Messaging Server as MIME attachments to email messages. This allows the user to play voicemail messages and view faxes using either a browser or a POP3/SMTP email client. For information call 408/452-8300 or send email to info@spherelink.com.
Paging
e-Worx
PageNet alphanumeric paging customers can receive alpha messages through regular email, with e-Worx, a program that enables "email paging." Senders can use virtually any email software and the Internet to send text messages to PageNet alphanumeric paging customers. The only information needed is the pager's PIN and modem number (for example, 12345.4155551212@pagenet.net), and the Internet email client, such as Netscape Messenger, sends an e-Worx message to the PageNet alphanumeric customer. For information call 800/724-3638 or send email to rene_bullock@pagenet.com.
EtherPage
Personal Productivity Tools is a leading vendor of client-server-based wireless messaging and alphanumeric paging products for the Internet and corporate intranets. PPT's EtherPage seamlessly links pagers with email, web pages, network monitoring, databases, and other applications through vendor-provided CGI scripts. Email aliases and network monitoring alerts can be linked directly to pagers. For information call 415/917-7000 or send email to sales@ppt.com.
Messaging Integrated Solutions
Emailflow for SMTP
Emailflow for SMTP, from GFI Fax & Voice, is an email-centered workflow solution that does not require participants to have proprietary client software installed or to log onto an Internet server. Participating in a workflow is as easy as sending email. Emailflow eliminates the learning curve, purchase, installation, and administration cost of proprietary workflow client software. Workflow technology can now be extended across the Internet to manage customer support, sales inquiries, order processing, and more.
Emailrobot for SMTP
GFI Fax & Voice's Emailrobot for SMTP is a server-based email management and automation tool that lets you process, route, track, and manage all your web-site email. Using customized scripts created with wizards, you can automate such tasks as broadcasting personalized email, processing WWW forms and emails into a database, and scheduling automated follow-up messages. Emailrobot works with Netscape Messaging Server.
Kana Customer Messaging System
Kana Customer Messaging System (CMS) provides a simple, targeted online communications management solution. Kana CMS is special software designed to manage (route, respond, and analyze) high volumes of customer-to-company email throughout an enterprise. An online customer service solution, it allows organizations across a wide range of "Net-centric" vertical industries to optimize their online customer email communications. Kana CMS integrates with Netscape Messaging Server, and Kana is currently building Java- and HTML-based user interfaces that can be hosted through Netscape Enterprise Server and Netscape Communicator. Kana's road map includes strong LDAP support as well as integration with Netscape NNTP and commerce server software. For information, call 650/812-0406 or send email to info@kana.com.
Messaging Gateways
ccAccess
ccAccess, from ComAxis Technology, is a Windows 95/NT utility for reading cc:Mail folders, bulletin boards, and archive files and converting them into various formats, including Netscape Navigator or Communicator. Features include a search function, which lets you locate an archive or folder based on an embedded text string (in the message or an attachment), and archive maintenance (delete individual messages or resort archive).
Emailrobot 2000
Emailrobot 2000, from GFI Fax & Voice, manages and automates email for Netscape SuiteSpot server software, lightening the email burden by automating standard email processing tasks, such as distributing, archiving, personalized autoreplying, mailing, and assigning tracking numbers. It helps companies manage and monitor their corporate email communications by enabling employees to track email messages and answers and by producing reports on the number of messages received, average response time, number of outstanding issues, and so on. Its Vbscript programming lets companies automate custom email-related tasks.
Internet Message Center (IMC)
Mustang Software's Internet Message Center (IMC) routes, queues, reports, and manages all inbound email messages written to sales@company.com, support@company.com, or webmaster@company.com. Each inbound message is acknowledged, assigned a unique tracking number, and queued for an agent group. Ensure every message or web-based inquiry gets a timely answer, and easily track the number of email messages arriving at your site, the average queue, and agent response times. Agents use any POP3 message client to read and respond to mail. Managers can view real time statistics or generate reports, using the built-in HTML report generator. IMC works with any POP3/SMTP server and any POP3 message client software.
Missive
Missive, Wingra's flagship product, provides email integration, directory synchronization, and attachment conversion services. Missive's strengths are in its speed of implementation, ease of use and management, and reliance on Internet standard technologies (X.500, LDAP, web, SMTP/MIME). The product fills a variety of needs including Internet mail access, integration of different email systems, migration to messaging systems, and so on. Missive is available on Sun Solaris, IBM AIX, and Digital VMS platforms; it supports over 80 percent of the installed base of email systems. For information call 608/238-4454 or send email to info@wingra.com.
NetTalk
With Worldtalk's NetTalk, administrators can synchronize and manage multiple LDAP directories such as Netscape, NDS, X.500, and Exchange 5.0. NetTalk can also serve as a message and directory switch between Notes, Exchange, MS Mail, cc:Mail, and Netscape Mail and Directory Servers. Download NetTalk from the Worldtalk site. For information call 408/567-1500 or send email to sales@worldtalk.com.
Norton AntiVirus
Norton AntiVirus for Internet email gateways works at your SMTP gateway, automatically destroying viruses hidden in email attachments. It scans compressed and encoded files and can be administered from anywhere via a convenient HTML interface, with minimal impact on network performance. Separate scanning policies can be set for incoming and outgoing files. Free virus definition updates are available online at the click of a mouse with LiveUpdate.
PMDF
Innosoft's PMDF E-mail Interconnect is an industrial-strength, Internet standards-based messaging backbone. PMDF provides scalable, feature-rich servers (SMTP, POP, IMAP) that complement Netscape messaging clients. PMDF servers and Netscape clients provide an open standards alternative to proprietary messaging systems such as Microsoft Exchange. Innosoft's longstanding commitment to a leadership position in the Internet messaging community ensures that a PMDF/Netscape messaging solution will always provide state-of-the-art functionality and interoperability. With PMDF, users are able to integrate disparate email environments into a seamless messaging system over multiple networks and systems in a way that is virtually transparent to individual users. For information call 800/552-5444 or send an email message to sales@innosoft.com
S-Bridge NT Gold
SBNT Gold, from CMS, is an email gateway connecting corporate Lotus cc:Mail or Microsoft Mail messaging systems with Internet or intranet Unix hosts. It supports robust, reliable, secure exchange of messages between the LAN messaging system and the Internet standard SMTP. It also lets users send and receive message attachments with both UUencode and MIME. For information call 800/883-2674 or send email to info@cmsconnect.com.
Zoomit VIA
Zoomit VIA, the first metadirectory product, is capable of managing and integrating diverse directories with Netscape Directory Server. Supporting LDAP versions 2 and 3, Zoomit VIA integrates multiple directory namespaces and supports Lotus Notes, cc:Mail, Microsoft Exchange, Microsoft NT, Banyan VINES, Novell Netware and NDS, and more. Toolkits provided with the product allow creation of LDAP-based directory-enabled applications in C, C++, ActiveX, Java, and the LDAP application programming interface (API) defined in RFC1823. Download a fully functional 60-day demo from the Zoomit site. For information call 800/565-5156 or send email to info@zoomit.com.
Directory Integration/Synchronization
NetTalk
With WorldTalk's NetTalk, administrators can synchronize and manage multiple LDAP directories such as Netscape, NDS, X.500, and Exchange 5.0. NetTalk can also serve as a message and directory switch between Notes, Exchange, MS Mail, cc:Mail, and Netscape Mail and Directory Servers. Download NetTalk from the Worldtalk site. For information call 408/567-1500 or send email to sales@worldtalk.com.
Zoomit VIA
Zoomit VIA, the first metadirectory product, is capable of managing and integrating diverse directories with Netscape Directory Server. Supporting LDAP versions 2 and 3, Zoomit VIA integrates multiple directory namespaces and supports Lotus Notes, cc:Mail, Microsoft Exchange, Microsoft NT, Banyan VINES, Novell Netware and NDS, and more. Toolkits provided with the product allow the creation of LDAP-based directory-enabled applications in C, C++, ActiveX, Java, and the LDAP application programming interface (API) defined in RFC1823. Download a fully functional 60-day demo from the Zoomit site. For information call 800/565-5156 or send email to info@zoomit.com.
Management and Monitoring Tools
Hewlett-Packard OpenView
Hewlett-Packard OpenView enterprise-management software tools are the cornerstone of HP's OpenView service-management program, which delivers end-to-end service management in Internet computing environments. HP OpenView software manages networks, systems, applications, databases, and Internet services from leading companies. Solutions consist of a broad portfolio of more than 350 management products from HP and HP OpenView Partners and a complete set of services that help customers improve service levels and reduce costs. With the addition of HP OpenView Internet Service Manager, IT personnel, from a single console, can now manage the health and availability of firewalls, web servers (including Netscape SuiteSpot servers), and HTML links across the enterprise. For information call 800/288-0211 (U.S. and Canada) or 970/229-4975 or send email to ovpartnr@fc.hp.com.
IP.Check and MailCheck
IP.Check and MailCheck from Tally Systems Corp. are service-level management products that are designed to optimize the performance and availability of all Netscape servers. With IP.Check and MailCheck, you can monitor the connectivity, availability, and response time of your business-critical servers and applications. Measure the throughput of your Netscape Enterprise Servers with IP.Check to verify that your users get the information they need when they need it. Use IP.Check's scripting capability to probe the Netscape Directory Server or LiveWire application to make sure that back-end database performance is adequate. Use MailCheck to ensure the end-to-end performance of Netscape Messaging Server, while IP.Check verifies the operation and performance of individual servers. These products integrate easily with your current network management infrastructure through SNMP and HTML. Get alerts to server-to-server outages before your users start calling. For more information about IP.Check or MailCheck, call 781/890-3020 or 800/462-456 or send email to messaging@tallysys.com.
Veranda Enterprise Messaging Reporter
See how your Netscape Messaging Servers and Proxy Servers are being used with Tally Systems Veranda Enterprise Messaging Reporter. Veranda is a messaging management and reporting system for email, Internet, and fax servers. It lets you see the utilization of messaging resources across your global enterprise, regardless of physical location, vendor, or platform. With more than 100 customizable reports, Veranda can be used to quantify current usage trends, plan network growth, optimize system performance, justify investment expenditures, and audit compliance with usage policies. Veranda also has a built-in chargeback facility that allows organizations to allocate messaging costs to departments or individual users. For more information about Veranda, call 781/890-3020 or 800/462-4565 or send email to messaging@tallysys.com.
Other Messaging and Partner Resources
